
State Farm® Insurance Agent Mike Rosales
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Maria Elena Mendoza
April 25, 2025
"Que triste que ya se retiro El Sr. Mike Rosales que no le heredo lo lindo y agradable a su nietas Arika, para empezar tiene su perro paseando por la oficina cuando hay personas alergicas y eso es los de menos muy descortes. Yo estuve con ellos por casi 20 years y a buscar Otro agente porque state farm me gusta pero triste esta jovencita nada que ver a su abuelo"
mauricio Batres
May 4, 2024
"Bought new car they gave me all the info in a matter of minutes. They have always been helpful on a claim , they guide you through the process . I am very satisfied with the quality of service ."
"Thank you Mr. Batres, we appreciate you! Please let us know if you should need anything else! Enjoy your new car!"
Carmen Campos
March 21, 2024
"They never pay for anything!"
""We're sorry to hear that you didn't have a positive experience with the claims department. We take all feedback seriously and will use your comments to improve our service in the future. Thank you for bringing this to our attention.""
Pati Lara
October 27, 2023
"Great!!! They have always taken care of all my needs. Best customer service!"
"Thank you Ms. Lara we appreciate your kind words! We are so grateful to have you as our customer!"
Genaro Berumen
October 17, 2023
"Very helpful, nice, and very professional"
"Thank you for the kind words Mr. Berumen, we appreciate you! Let us know if there is anything else you may need."
Ace Aguilar
March 15, 2023
"Highly recommend this office, ask for Arika trust me!!! She goes above and beyond, very helpful, responsive, and timely. If I could give more stars I would."
Jackie Quinonez
January 20, 2023
"Mr. Rosales’s office has the best customer service. They really care about their clients like family. Arika is always helpful and there for me even if it’s just for a friendly payment reminder! The whole staff is super helpful!"
"Hello Jackie thank you so much for your kind words. We love helping you with your insurance needs!"
RN78
December 27, 2022
"Excellent customer service over at Mike Rosales and staff Statefarm insurance agency, thank you Margaret Rosales for always answering my questions and concerns, your customer service is superb!"
"Thank you Mr. Natera we are here to help you anyway we can! We appreciate your business!"
Glenn Archer
December 26, 2022
"They have been very serviceable and respectfully loyal. Melinda Carasco is awesome. Look forward to another year with them and Mike Rosales. God bless you."
"Hi Mr. Archer thank you so much for your review, we are happy to assist you whenever we can and are glad you had a great experience at our office. "
Tiffany Williams
October 13, 2022
"Mr. Rosales and his staff are super helpful and are always willing to answer any questions I have. They explained everything I needed to know and took time to make sure I understood. Highly recommend !"
Melissa Duran
September 25, 2022
"Have been with them for over five years and they have always provided the best customer service! Melinda is always so helpful and patient."
Nancy Reyes
September 16, 2022
"Great customer service! Melinda is so helpful, very knowledgeable, always answers our questions and assists with any concerns. If there is anything pending she will follow up with us and provide an update."
OSCAR LOY
September 14, 2022
"Mike Rosales State Farm is the best agency that I have ever had. Melinda Carrasco is the epitome of Customer Service. No matter what I need, she follows through and communicates effectively."
Betty Juarez
June 6, 2022
"Highly recommend Mike Rosales and staff for their service from the heart for over 30 years. Melinda is the best in all of west Texas - always caring, friendly, excellent service. We love you Mike Rosales Agency for consistently treating us like family."
Brian Parkinson
April 26, 2022
"Mike Rosales - His Family and Staff are ALWAYS TOP NOTCH! TREMENDOUS SERVICE! And ALWAYS FRIENDLY! They're Not Just an Insurance Agency. They're Friends! And Mike is a Viet Nam Veteran who knows about Service. Along with his Staff."
Ashley Portillo
March 29, 2022
"Excellent customer service! I started off requesting a quote in 2019 and Ms. Margaret had responded. I didn't initially go with State Farm but Margaret stayed in contact and continued helping me when I had insurance questions even though I wasn't even a customer. Her customer service and great attitude is what aided in my decision when I was finally able to switch over insurances. Once I became a customer and had conversations with the others in the office, I could immediately tell that customer service was their priority. It feels like you are talking to family when conversing with them. I highly recommend for anyone looking for insurance, to give the Mike Rosales office a call."
Liz Chavira
March 17, 2022
"Staff is forever courteous and efficient. Outstanding Customer Service and Kindness"
Nestor Ricardo
May 4, 2021
"Excelente Mike muy buena gente"
monica corpus
January 25, 2020
"Have been a customer with Mr. Rosales' State Farm office. My family and I are very happy with their service."
Alex Saenz
September 4, 2019
"They get the job done immediately.. wonderful ,caring people."
Lourdes Colmenero
March 7, 2019
"Excelente atención. Te auxilian para elegir un buen plan"
Delfina Ramey
August 4, 2018
"Best Agent always! Great customer service."
Michael Rosales
August 2, 2018
"Great staff, not pushy to buy insurance, looking out for the needs of the customer not the company."